About 4 years ago, we did an RFP with the Texas Conference of Urban Counties for a Court Case Management System. We ended up selecting a product called Odyssey from Tyler Technologies.
Now don’t get me wrong, Odyssey is an impressive Case Management System and Tyler has been a good partner for us. However…
It has taken an infinity plus one to get this project headed toward the finish line. At long last, I can at least see it. We are coming up on the final delivery of our fit gap requirements into the product. We’ll go through another round of configuration and hopefully be live with the new system in the early fall. Fingers crossed…
One of the many things I plan to blog on is the implementation of COTS solutions in Public Sector and in particular in the Integrated Justice domain. I’ve got some very mixed feelings on this. On the one hand, it’s very attractive to be able to implement a product in a relatively short period of time. On the other, that’s not been our actual experience. Brings up two very significant issues that duly deserve their own blogs; Customization and Integration.
More on that in the future…
